Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons:
Firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing Email from us or from another trader in the future.
The type of information we will collect includes your name, address, phone number, email address, credit/debit card details.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Cookies
We may use technology to analyse the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your computer. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Read more about our cookies and how to opt-out here.
Third-Party Web Beacons
This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to see how parts of our site are used and how we can improve the overall experience of our visitors and customers.
You can choose to disable the Service at http://www.clicktale.net/disable.html.
Essential Travel Email Policy
Essential Travel primarily use email to keep in touch with our customers. We send email confirmations when purchasing services from us as well as a monthly travel magazine. We endeavour to deliver emails straight to your inbox in a timely fashion. Your privacy is important to us which is why our email policy complies with UK and EU law.
In Addition to confirmations and the monthly Essential Travel Magazine emails we also send sales emails. This is to let our customers know the range of services we offer as well as potential savings on future purchases. These emails are scheduled on a monthly basis and all emails give the recipient the chance to unsubscribe permanently.
If you have any questions/comments about privacy please call us on 0845 803 5434.
Essential Travel Ltd, The Thomas Cook Business Park, Coningsby Road, North Bretton, Peterborough, PE3 8BL
Company No. 04406790