We check over 100 prices a week to bring you some unbeatable deals. If you find the same product or package of products for less within seven days of making and paying for your booking then we'll match the price or refund the difference* (*subject to the following terms and conditions)
Terms and conditions:
1. The hotel or hotel with parking package of products that you are comparing must be the same in every respect as that which you purchased from Holiday Extras.
2. Where multiple rooms are booked each room is regarded as a separate product.
3. You must make your claim within seven days of making and paying for your booking with Essential Travel.
4. Successful claims will not be paid until after the return date originally booked.
5. You must use the products or package of products as per the booking against which you are making your claim.
6. Cancellation of the booking cancels your right to claim under this guarantee.
7. Comparison prices must be listed and quoted in pounds sterling.
The following exclusions apply to price comparisons that will be considered as part of any claim made under this guarantee in respect of airport hotels:
1. Prices from other suppliers that are conditional on buying other products
2. Prices that are part of a customer loyalty, members or loyalty reward scheme
3. Prices that are part of a staff discount scheme
4. Prices that are part of any other discount or special offer deal
5. Hotel with coach products
6. Hotels or parking in the Republic of Ireland
7. London City Centre hotels
If you think that you have found the same product or package of products cheaper elsewhere then call us on 0871 360 2100 and let us know. Please note; calls cost up to 10p per minute from a BT landline, calls from mobiles and other numbers may vary. Please make sure that the product or package of products that you are comparing is identical in all respects, and that it meets the terms above. If there is any variation then we cannot match the price or refund the difference.
When calculating the best price guarantee we consider only the price of the product or package of products, not any additional fees or charges e.g. credit card surcharges.
Our suppliers' reservation and booking systems can vary in the way they round up or round down the VAT element of the total price payable. Because of this, our Guarantee will not apply to price differences of five pence or less where we have established that the VAT calculation is the sole reason for the difference.