M6 Road Closure - Advice and Information

Summary: Armed forces closed off part of the M6 motorway in West Midlands earlier today due to suspicious activity occurring on a coach travelling towards London.

The M6 was closed off at about 08:30 between Junctions T3 and T4 while the police questioned the 48 passengers onboard the coach. Police officially claimed that the area was safe four hours later at 12:35.

Despite the busy motorway being open again, motorists are currently delayed by about two-and-a-half hours. Due to this delay, travellers on their way to the airport may be affected.

Please make sure to contact your airline to find out information about your flight.

How this affects our customers:

Travel Insurance - Provided you bought your travel insurance prior to this incident and as long as you set off in sufficient time to arrive at the airport in normal circumstances, then we will cover you if the M6 motorway closure caused you to miss your flight. You will be covered by the full schedule of benefits for:

• Missed departure - you will be covered for up to £1,000 on our Superior Policy if you miss the transportation you have booked due to road closure. Read the full policy wording here

Airport Parking - Should you need to cancel your airport parking and did not purchase a cancellation waiver when making your booking, you will be charged a cancellation fee of £5. Please note: cancellations will only be refunded if made at least 24 hours before the expected time of arrival.

Airport Hotels - You can amend or cancel a booking up to 48 hours before arrival. Depending on which hotel you book the cancellation will either be free or a fee of £15 per room will be applicable. No refunds are available if you cancel within less than 48 hours notice.

Should you need assistance in cancelling your airport parking or hotel, please call customer services on 0845 803 5434 (lines are open Monday -Friday: 9am - 5.30pm).