Emergency Medical Assistance
IMPORTANT: As of 17th June 2010, Essential Travel's insurance policies will be underwritten by White Horse Insurance Ireland Limited. Existing policies booked before this date will have been underwritten by AXA and customers are asked to contact AXA directly for any claims or medical assistance.
If your number begins with ET AXA please click here for help with AXA claims.
If your number begins with 2063/ please click here for White Horse claim information.
White Horse Insurance
If you have purchased travel insurance with a policy number starting 2063/ please use the information below to contact the Medical Helpline.
If your policy was purchased between the 17th June 2010 and the 16th December 2010 - For overseas medical help please call +44 (0)845 300 2217. This is a 24 hour service that operates 365 days a year.
If your policy was purchased on or after the 17th December 2010 please call our new emergency assistance company on: +44 (0) 208 763 4934
This number can be used if you need to...
- get medical assistance
- get treatment
- go to hospital/clinic
- return to the UK
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