AUTO RENEWAL for annual multi-trip travel insurance
Important Information:
Annual Multi Trip Insurance - Auto Renewal
To ensure our customers receive continuous cover, Essential Travel has introduced an auto-renewal process for annual travel insurance policies. Auto renewal means that your travel insurance policy will be automatically renewed at the end of your policy, so you don't have to worry about remembering to do it yourself.
Will you give me a warning that the auto renewal is coming up?
Yes. You will receive a reminder letter approximately three weeks before your auto renewal is due. If you have provided us with an email address, we will also send you a reminder email before the renewal date.
When will the renewal payment be taken?
Payment will be taken from your credit or debit card on the day your annual policy ends.
What happens if the expiry date on my card has passed?
If your payment card has expired since you last purchased your policy we will send you a letter inviting you to manually renew your policy via My Account or through our call centre.
How can I stop the auto renewal from taking place?
You may opt out from auto renewal by logging into your online My Account and cancelling the auto renewal or by calling the renewals line on +44 (0)845 296 2625. The option to cancel is available four months before your policy end date.
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