Customer Services
If you have checked our Help & FAQ's and still have an enquiry, please choose a method of contact below.
You may find it quicker to email us with any queries or questions. We have a dedicated team ready to answer customer emails.
Telephone
Our office opening hours are - 09:00 to 17:30 Monday to Friday
Telephone - 0845 803 5434
To keep our premiums as low as possible we don't offer quotes by phone and bookings made over the phone include a £2 handling fee.
Please note - At this time of year our call centre is extremely busy.
Post
Address -
Essential Travel Ltd
The Thomas Cook Business Park
Coningsby Road
North Bretton
Peterborough
PE3 8BL
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